FAQ's
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Frequently Asked Questions
Orders
27 Miles Malibu ships from Los Angeles, California. Standard shipping arrives within 2-5 days for the West Coast and 5-10 days for the East Coast. Tracking details will be provided in your confirmation email.
Orders received before 10am PST ship the same day. Orders received after 10am PST ship the next business day.
GROUND shipping is $12, or free for orders above $300. EXPRESS shipping is $30, and
EXPEDITED NEXT DAY shipping is $40
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
To start a return please visit our return portal.
Please note returns can only be initiated within 14 days of delivery. For more details please visit our Returns & Exchanges.
Redo Free Unlimited Return orders have no return shipping cost. Other domestic online returns deduct return shipping cost from refunds. Damaged or incorrect items are exempt from return fee. Store credit or exchange returns incur no return shipping fees.
Refunds are processed once the return has been received and processed. Please allow 1-2 business days after the return has been delivered for a refund confirmation to be sent via email.
Product
Most of our sweaters are not reproduced, however our sweaters can be found in local boutiques . Please see our Store List to find a location near you.
Most of our sweaters fit True to size unless they are cropped or oversized. Please reference our sizing charts for further details.
Best place to start would be with our best sellers, but you can never go wrong with a Cashmere Essential either. However sometimes we'd much rather be assured they get what they would like which is why we also have Gift Cards.
We have not forgotten about our guys. Please see our men's collection that will continue to grow.